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COVID-19 Update

Posted by Gasboy on Mar 31, 2020 1:55:11 PM

Gilbarco Veeder-Root is closely monitoring updates regarding COVID-19 to ensure the safety of our employees and to minimize the impact on our customers.

The COVID-19 coronavirus is having a profound impact on every industry—including ours. We are aware of the uncertainty and want to share what we're doing here at Gilbarco to help address this.

Out of an abundance of caution for the safety and well-being of our employees and their families, Gilbarco has banned all non-essential travel globally.  Any exceptions to the travel ban will require senior leadership approval and will be limited to only instances that are essential to business operation and that can only be accomplished in person—and not via remote communication—and which don’t create any undue health risks.

At Gilbarco’s Greensboro campus a measure has been employed to reduce person-to-person contact to minimize any potential spread of the virus. We are practicing social distancing to reduce contact among individuals and ensure work spaces are not congested, large group meetings are not held, and the concentration of people in close spaces is minimized. With these goals in mind, we are taking a variety of steps to stagger start times, breaks and lunch breaks, conduct virtual meetings, and ensure working areas are less concentrated.  

Additionally, we have identified groups of workers who are able do their jobs remotely to reduce the number of people in the Greensboro facility. The goal of this action is to improve the health and safety for all employees who are required to be in the facility to ensure production continues with minimum interruption.

In addition to the actions on social distancing, we have implemented additional steps to ensure the Greensboro campus continues to be safe for all employees and to make sure the business operates uninterrupted to meet our customers’ needs. Some of those additional actions being taken include:

  • Enabling 100% of our Technical Assistance Center representatives are fully able to work remotely to continue to assist our customers
  • Making our customers our top priority by ensuring our field engineers continue to service our customer’s sites while following all appropriate guidelines from local, state and federal health organizations
  • Prohibiting visitors to the Greensboro campus
  • Eliminating meetings of over 20 people in a room
  • Creating space between people in a work area
  • Augmenting existing cleaning protocol to include additional cleaning of production workstations and personal work areas
  • Reinforcing behavioral guidelines around social distancing and personal hygiene

Gilbarco has assembled a dedicated team that is closely monitoring the COVID-19 situation to ensure we follow the latest directives from local, state, and federal health officials.

At the same time, our teams around the world are working to ensure uninterrupted service to customers by staying in close communication with representatives across the global supply chain. We are in constant contact with all of our suppliers and service providers to assess individual situations and requiring suppliers to notify Gilbarco of any potential issues.

At this time, Gilbarco’s supply chain has not been adversely affected and our Greensboro production facility continues to operate at full capacity. Additionally, the recent closing of all North Carolina schools has had no negative impact on our production facility. However, we are aware that this is an evolving situation and we will communicate any changes as they occur.

Have an idea or question? If you have ideas or requests for information you would like our team to post about, please send them to sales@gasboy.com.  

 

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